Nokia’s business environment is as dynamic as ever. At the same time, global challenges, such as climate change and poverty, concern us all. Nokia is in an excellent position to be a part of the solution to these global problems, and to positively contribute to the well-being of the planet and its people with our products and services. There is a strong link between mobile communications and economic development. Our business helps to improve the lives of billions around the world. Communication is a basic human right that we are making real for everyone. This is a source of immense pride for all of us.

Our aspiration is to be the world’s most loved and admired brand. This target cannot be achieved without hard work in all areas of our business; it is not just about what we do, but how we do it. This requires not only strictly adhering to laws and regulations, but setting our goals much higher. We want to be the leader in ethical business conduct.

The Nokia Code of Conduct was first published in 1997. It has undergone various revisions over the years, but the fundamental principles remain the same. Most issues in business ethics are self-evident for us; we foster diversity and equality of opportunity, and have zero tolerance on corruption. The Code is based on our values, stating what Nokia expects from us employees, and the company’s commitment to us.

Ethical behavior is not the reserve of one department or team, it is everyone’s responsibility. Nokia expects all employees to be aware of the contents of the Code. Ethical, responsible and sustainable business conduct requires us to review our actions and decisions daily in the light of the Code.

We recognize that you may at times need advice on how to tackle complex business situations. For this purpose, Nokia has established an Ethics Office consisting of experienced and trusted individuals around the world headed by the Nokia Ethics Officer. They can act as a trusted sounding board helping you deal with ethical issues.

Only by being fully aware and respectful of our ethical principles, can we ensure that the way we go about our daily business is responsible and contributing positively to the society around us.

SOURCE: NOKIA CODE OF CONDUCT